How members access benefits like Podcasts, Downloads, Posts, and Discord

Memberful provides an intuitive payment and account management experience for your members which mean you’ll spend less time providing customer support. Once you create your membership Plans, your audience can buy subscriptions to those Plans and manage their own membership accounts.

Learn how a member can:

Access Podcasts

Members can access their private RSS feeds from the Podcasts menu item in their account. Learn more about private podcasts.

Access podcasts

When a member clicks Subscribe, we'll show them how to subscribe using a variety of podcast players.

Access podcasts

Please note: When a member’s subscription lapses, their private feeds will no longer be accessible. If they remain inaccessible for 3+ months, Pocket Casts will stop trying to refresh them — even if the member re-subscribes. To fix this, the member will need to contact Pocket Casts' support team.

Access Downloads

Members can access members-only Downloads (like MP3s and PDFs) from the Downloads menu item in their account.

When a member clicks a Download, we create a temporary link that expires after 10 minutes. This prevents link sharing. Once the link expires, the member will have to click the Download link again (from your site or their account) if they want to download the file. Learn more about Downloads.

Access downloads

Access Posts

Members can access their members-only Posts in the Latest Posts menu item in their account. Learn more about Posts.

Access Posts

Members can unsubscribe / resubscribe from any emailed Post or (optionally) from the Memberful-hosted member website.

Unsubscribe or resubscribe to posts

Related help docs:

Access Discord

Members can access your Discord server via the Discord menu item in their account. Learn more about Discord.

Access Discord

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