Close your account
You’re welcome to close your Memberful account at any time if you don't feel we're the right fit!
In this help doc:
Before you cancel
Before you cancel your Memberful account, consider a few options that may address any concerns you have:
- Can’t find the feature you’re looking for? Contact us and we can help you find something you’re missing or share another solution.
- Downgrade to our free Starter to reduce costs.
- Have any unresolved technical or member questions? We'll be glad to help you resolve them!
- Let us suggest some Memberful freelance experts to solve advanced issues.
If you want to stop your membership program, but you don’t want to close your Memberful account, you can downgrade your Memberful account to our free Starter plan and delete your members' subscriptions. If you then choose to start things back up in the future, you'll still have your member info, purchase plans, and existing account settings.
Still want to close?
Close your account by navigating to Account → Account settings and click Close Account.
Please review our Memberful Data Protection Policy for further details.