Discord member experience
Is your audience new to Discord? In this guide, we walk you through the member experience—step by step. Feel free to personalize it and share it with your members.
Discord is a free chatroom platform where you can connect with other likeminded folks, in real-time, through text, audio, or video. If you purchased a membership that includes access to a private Discord server, you’ll first need to create a free Discord account before you can join the server or private server channels.
In this help doc:
- Check your inbox for an invite to the server.
- Open a Discord account.
- Check your inbox for a Discord email.
- Authorize the bot.
Check your inbox for an invite to the server
Check your inbox for a server invite from the membership site you joined.
Click the authorization link in the email and sign in through the membership platform.
Open a Discord account
If you purchased a membership that includes access to a private Discord server, you’ll need to create a free Discord account (or sign in with an existing Discord account) before you can join.
Check your inbox for a Discord email
Check your inbox for a Discord email. Click Verify Email, and then Continue to Discord.
Authorize the bot
Authorize the Memberful bot, which will allow you to access the private membership server.
If you don’t see the email in your inbox, you can click this link directly: https://YOURSITE.memberful.com/account/discord/authorize
Note to site owner: Replace YOURSITE with your actual site name, which can be found via Account → Account settings.
Then you will be able to access the private server.
How to participate in a Discord server
- Read the rules and welcome page.
- Look at the various chats to jump into and read / respond.
- Turn on notifications so you know if someone has mentioned you.
- If you’ve used Slack, Discord operates in a very similar way!
- Any other questions? Check out Discord’s guide..
For private servers, you will be removed from the server completely if your subscription expires. For public servers, you may have limited access to certain non-member channels.
Log in to the Discord server
Moving forward, you will use your Discord credentials to log in to Discord to access the server.
Related help docs: