Discord member experience

Is your audience new to Discord? In this guide, we walk you through the member experience—step by step. Feel free to personalize it and share it with your members.

Discord is a free chatroom platform where you can connect with other likeminded folks, in real-time, through text, audio, or video. If you purchased a membership that includes access to a private Discord server, you’ll first need to create a free Discord account before you can join the server or private server channels.

In this help doc:

I already have a Discord account

After you purchase a membership, we will show you a page with an invite to join the Discord server.

Authorize the Memberful Discord bot after checkout

When you click the button, you'll be prompted to authorize the Memberful Discord bot so we can manage your server access.

Authorize bot

Alternatively, your purchase receipt email contains a button labeled Join our Discord, which will also allow you to join the server.

Discord button in purchase receipt

Click the button in the email and sign in through the membership platform.

Continue to server

I don't have a Discord account

If you purchased a membership that includes access to a private Discord server, you’ll need to create a free Discord account before you can join.

Create an account 1

Check your inbox for a Discord email. Click Verify Email, and then Continue to Discord.

Discord verification email

Continue to server

Click the Discord link in your member account page to authorize the Memberful bot. We also include the link in your Payment receipt email.

Authorize bot

This will take you to a page where you can authorize the Memberful Discord bot.

Authorize bot

Then you will be able to access the private server.

Access the server

How to participate in a Discord server

  1. Read the rules and welcome page.
  2. Look at the various chats to jump into and read / respond.
  3. Turn on notifications so you know if someone has mentioned you.
  4. If you’ve used Slack, Discord operates in a very similar way!
  5. Any other questions? Check out Discord’s guide.

For servers that are only open to members with an active subscription, you will be removed from the server completely if your subscription expires. For servers that are open to all members, you may have limited access to certain non-member channels if your subscription expires.

Log in to the Discord server

Moving forward, you will use your Discord credentials to log in to Discord to access the server.

Log in to Discord

Related help docs:

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