Move group to a different plan

Group plans are Plans that contain multiple memberships purchased and managed by a single account. They are a great solution for companies, groups, or schools that have a single point of contact but are purchasing access for multiple people.

Since group subscription managers aren't able to move from one group plan to another from their account (like they can with other plan types), you, as the admin, can do it for them from the Memberful dashboard.

For groups with more than 20 members, contact us and we will move them for you.

How to move a group to a different plan

Add the new subscription to the group subscription manager's profile without charging the credit card on file.

Add a new subscription

Then, modify the renewal date.

Modify the renewal date

Navigate to the Plans tab and select the Plan that the group is subscribed to. From the Subscriptions page, export the CSV file to access a list of group subscription managers and their group members.

Export CSV

Navigate to the new subscription and add the group members associated with the group subscription manager in the CSV file you exported.

Add a member to group subscription

Delete the old subscription from the group subscription manager's profile.

Delete the old subscription

Charge the difference between the two subscriptions directly in Stripe, if needed.

Related help docs:

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