Move group to a different plan

Group plans are Plans that contain multiple memberships purchased and managed by a single account. They are a great solution for companies, groups, or schools that have a single point of contact but are purchasing access for multiple people.

Group subscription managers can change plans on their own, but there may be times, for high-touch customers, when you need to do this for them.

If you've added multiple plans to a Plan Group, you can switch a group subscription manager's plan for another one in the same Plan Group.

Navigate to the group subscription manager’s profile, click the Change button, and select a different Plan from the list. Review the different scenarios for group plan changes so you know what to expect.

Related help docs:

• Learn how group subscription managers can manage their members.
• Add or remove group members.
• Accept external payments.
• Replace the group subscription manager.