Switch your Stripe account
If you would like to use a new Stripe account with Memberful:
- Use Stripe's self-serve feature to migrate your Memberful customers to your new Stripe account.
- In your Stripe dashboard, deauthorize the Memberful app. Check out this article if you need any further help with that step.
- Reconnect to your new account via Account → Payouts in your Memberful dashboard.
- Contact us so we can re-sync your members. If you miss this step we will not be able to charge your members when their renewals come due.
Related help docs:
- Learn more about how Memberful securely processes payments.
- Manage your account settings.
- Learn how admins can modify a member's subscription from the Memberful dashboard.
Can't find what you're looking for? We'd love to help! 💪
Send us a message through the orange chat bubble in the lower right corner of the page. You'll hear back within a few hours Monday - Friday. 😀