Memberful admin dashboard

With Memberful, you get an all-in-one dashboard for managing and growing your membership platform. We provide tools to create engaging content, track growth with robust analytics, manage member interactions, and build a fully hosted member website. With our intuitive interface, you'll have access to all the tools you need to successfully run your membership site.

In this help doc:

• Access your dashboard.
• Explore your dashboard.
• Build your website.
• Manage your content.
• Manage your members.
• Monetize and grow.
• Explore the account settings.
• Explore our resources.

Access your dashboard

Here's the link to access your Memberful dashboard: https://ACCOUNT-URL.memberful.com/admin/auth/sign_in

Replace ACCOUNT-URL with your actual account URL subdomain, which can be found via Website → Settings → General settings → Account URL.

Explore your dashboard

Welcome to your new Memberful dashboard. While in test mode you’ll access your main tabs to begin your membership journey and make your content accessible to members.

• Get started and access important actions

  • Build your website
  • Manage your content
  • Manage your members
  • Monetize and grow

• Visit our Resources hub and chat with our customer support team

• Review our Strategic guides

• Learn What’s new on Memberful

Once you go live with Stripe to take real member payments, your main tabs will live in your sidebar under Website, Content, Members, and Revenue.

Build your website

Use our website builder to create the perfect home for your membership program.

Websites

• Pages: Select a content page, a form, or the subscribe page. From there, you can access your global branding settings. Publish public or members-only pages on a Memberful-hosted member website.

Subscribe

• Subscribe: Create a Memberful-hosted subscription page to sell your membership plans.

Forms

• Checkout: Link to a terms of service and/or a privacy policy page in your purchase form, redirect to a specific page after every order, or set up conversion tracking.
• Free registration: Offer free registration to target this audience.
• Custom fields: Create a form with up to 5 custom fields for your members to complete right after checkout.
• Cancellation survey: Customize the cancellation survey your members see when they cancel a membership.

External website

• External website: Connect to a WordPress site, or something else.
• Your website: We’ll show a link to your website on your sign in page.
• Custom redirects: Set up custom member redirects.

Settings

• General settings: Access account settings to update your website name, and account URL.
• Social profiles: Add social URLs for your Memberful hosted site.
• Policy settings: Show links to your terms of service and privacy policy on your checkout page.

Manage your content

Publish and manage posts, send newsletters, create members-only podcasts and downloads, and create a private community.

Content

• Posts: Publish members-only posts via email newsletter along with a Memberful-hosted website.
• Podcasts: Create and manage private podcasts.
• Downloads: Upload and manage downloads.

Integrations

• Email marketing: Quickly integrate Memberful with your favorite third-party newsletter apps like Mailchimp or Kit.
• Community: Offer a members-only forum like Discord or Discourse for member engagement.

Manage your members

Manage members and their activities and configure your transactional emails.

Members

• All members: From the Members tab you can import members and add new members. You can also filter by active members, inactive members, free signups, all access pass members, or all members, and you can export a CSV report.
• Activity: View ongoing membership activities. You can also filter by activity type and export a CSV report.

Click a name to edit a member’s details, manage their subscriptions, view their activity, view or download past invoices, and check their integration statuses.

Manage subscriptions

When you click a subscription, you can change the renewal date, cancel a subscription so it doesn't auto-renew, add a coupon, and view (and edit) the Active Since field. Active Since is a counter that tracks how long the member has been active without lapsing. You can use this data to reward longevity.

Search for members

Enter a member's name, email address, or order number in the search bar, which is accessible from the homepage.

You can also search for members via your Members tab.

Emails

• Templates: Customize the transactional emails Memberful sends to your members.
• Settings: Send white-label emails using your own SMTP server or transactional email service.

Monetize and grow

Manage your plans, orders and discounts, or explore your growth metrics.

Revenue

• Metrics: Access the metrics we track to help you evaluate your business goals, objectives, and overall performance.
• Orders: Track all orders, new orders, renewals, and gifts.
• Cancellations: Track survey results to learn why your members churned. You can also filter by cancellation reason and export a CSV report.

Discounts

• Coupons: Create and manage coupons.
• Referrals: Create and manage referral rewards.
• Retention: Offer discounts for cancelling members.

Plans

• All plans: Create plans, view active subscribers by plan, and manage plan settings.
• Upgrades and downgrades: Configure how members can switch between plans.

Integrations

• Google Analytics: Track member ecommerce transactions.
• Tapfiliate: Offer a paid affiliate member referral program.

Explore the account settings

The Settings tab is divided into sections that allow you to configure different aspects of your Memberful account.

Settings

• Account: Manage your personal information and set up email notification preferences.
• Localization: Customize the currency, language, and timezone settings for scheduling posts.
• Staff: Add team members and manage their permissions.

Payments

• Stripe: While in test mode, visit this tab to change your Memberful plan, modify billing details, or connect with Stripe when you're ready to go live.
• Billing: Once you go live, visit this tab to manage your payment method, view receipt history, and add or edit your billing address.
• Taxes: Enable automatic tax calculations based on where you and your members are located.

Developers

• Custom applications: Add a new custom application and develop your own integration with Memberful using our API or OAuth.
• Passwords: Choose whether to allow the use of passwords to sign in.
• Webhooks: Make other apps react to Memberful events via webhooks.

Explore our resources

Whether you're a site owner or staff member, you can access our in-depth help center 24/7 for answers to all your Memberful questions. Also access our live chat with real humans between 9am — 8pm EST.

Related help docs:

• See how members can manage their own subscriptions.
• Learn how to manage members from the Memberful dashboard.
• Test Memberful before you start accepting real live payments.
• Find out how Memberful securely processes payments.