White-label transactional emails

Memberful sends transactional emails on your behalf by default. You may also send white-labeled emails using your own SMTP server or a transactional email service like SendGrid, Mailgun, or Postmark.

Keep in mind that Memberful Posts are not transactional emails and therefore cannot be white-labeled.

Gmail cannot be used as the SMTP server.

In this help doc:

Integrate with an SMTP server

Navigate to Settings → Email delivery from your Memberful dashboard, and select Send white label emails using my own SMTP service or server.

Send white label emails

Fill in the form details and then click Save Changes.

Fill in the form details

Test your settings

After you click Save Changes, click Send a test email. If your test emails are not coming through, there may be an issue with your SMTP settings.

Test your settings

You can test your SMTP settings with any standard email app that lets you configure send settings. For example Outlook, Apple Mail, or Thunderbird could be used on a desktop computer. If your SMTP settings work from your own computer, they should also work when sending through Memberful.

Still not working? Try these troubleshooting tips...

Related help doc:

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