Manage your account in live mode

Once you’ve connected your Stripe account, you’ll see three new tabs in the Account page which will allow you to manage your billing information and check the status of your connection to Stripe.

In this help doc:

Update your payment method

To update your payment method, navigate to Account → Billing, and click Add payment method or Change payment method.

Payment method

Reactivate your account

When your monthly plan fee of $49 is due, we will attempt to process the payment multiple times if the initial attempt fails. If we are unable to charge you within the grace period:

To reactivate your account, please update your payment method and click Activate now under Account → Subscription.

Reactivate your account

Update your billing address

To add or update the billing address for your payment method, navigate to Account → Billing, and click Add address or Edit address.

Billing address

Manage your Memberful receipts

We keep a historical record of all your past receipts for your Memberful subscription. To access your past receipts, navigate to Account → Billing.

Memberful receipts

Check your connection to Stripe

Once you’ve connected Stripe to your Memberful account, you can check the status of this connection by navigating to Account → Payouts.

Check Stripe connection

Related help docs:

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