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Group subscriptions let a group manager share member benefits with other people through available seats. In this help article, we’ll show you how group managers invite and manage members, update group settings, and purchase additional seats.

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Managing a group subscription

Group managers can access and adjust their group settings from the Subscriptions tab in their account. From there, they can share an invite link, manage members, require approval before new members join, choose whether they count as a member, and purchase additional seats when available. Group managers can also visit the group management page directly:
Replace ACCOUNT-URL with your account URL subdomain. You can find the subdomain in the Memberful dashboard by going to Website → Settings. For group subscriptions with more than 10 members, the member list becomes searchable for easier management.

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Invite members

Each group subscription has a unique invite link. Group managers can copy it from the group management page and share it with potential group members. Anyone with the invite link can request access or join the group subscription, depending on the group’s approval settings.
Share invite link
Group members don’t see the subscription’s price or billing details. Only the group manager does. To preview what members see, send the invite link to a second email address and join the group from that account.
Group managers can require approval before new members join. When approval is required, people who use the invite link aren’t added automatically. The group manager must approve them first.
Require approval

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Manage group members

Group managers can review current group members from the group management page. They can: Group members can leave the subscription at any time from the Subscriptions tab in their account. When a member leaves or is removed, their seat becomes available for another person to join.
Leave group subscription

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Choose whether the group manager counts as a member

By default, group managers occupy a seat and receive member benefits. If a group manager only wants to handle billing and member management, they can opt out of the seat count. You, as the site admin, can access this setting from the Memberful dashboard. The group manager can also manage this setting from their account. To stop counting as a member, go to Subscriptions in your account and toggle off Group manager is also a member.
Group manager is also a member setting
When this setting is toggled off:
  • The group manager no longer occupies a seat.
  • One seat becomes available for another group member.
  • The group manager loses access to member benefits, such as newsletters, Discord access, or gated content.
Group manager is also a member toggled off
If no seats are available and the group manager has opted out, they won’t be able to toggle Group manager is also a member back on until a seat is available.
No available seats error message
To make a seat available, the group manager can:
  • purchase an additional seat
  • remove an existing group member

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Purchase additional seats

Group managers can purchase additional member seats from the Subscriptions tab in their account when the plan has a per-member price, allows additional seat purchases, and has no plan changes scheduled.
Purchase additional seats
When a group manager purchases additional seats:
  • New seats are prorated based on the time remaining in the current billing period.
  • The group manager can use the additional seats after they are added.
  • On the next renewal, the full per-seat cost is included in the subscription total.
Additional seats are prorated
Admins can also change the group’s seat count from the Memberful dashboard. To do this, open the group manager’s profile, click their subscription, and update the seat count in the group subscription settings.