Add a member

With Memberful, you get a separate dashboard where you can manage existing members and add new ones manually if needed.

In this help doc:

• Add a member through the dashboard.
• Add a subscription to a member’s profile.
• Delete a member.

Add a member through the dashboard

1. Go to the Members tab and click New Member.

   

2. Enter the member’s name and email address, and then click Create Member.

Add a subscription

1. From the member’s profile, scroll down to Subscriptions section.

2. (Optional) Add a credit card on the member's behalf. If you don’t, the member will be prompted to add one a week before their subscription renews (assuming the email template is enabled).

   

3. Click Add a new subscription.

   

4. Select the plan you want to add from the dropdown list.

5. If there's a credit card on file, uncheck the box labeled Charge credit card for this plan... if you don’t want to charge for the subscription (or if it will be paid externally).

   

6. Click Start the subscription.

Delete a member

1. Go to the member’s profile and click Edit member.

   

2. Scroll down to the bottom of the page and click Delete (member's name).

   

Related help docs:

• How members can manage their subscriptions.
• How admins can manage members from the Memberful dashboard.
• Process a refund or suspend an order.