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In this help article, you’ll learn how to add new members, assign them a plan, or delete their account.

Add a member through the dashboard

  1. Go to the Members tab and click New Member.
    New member
  2. Enter the member’s name and email address, and then click Create Member.
Create member
Please note that after adding a new member, they will require a subscription to access your paid content. If they do not have a subscription added, they will only have access to free member content.

Add a subscription

  1. From the member’s profile, scroll down to the Subscriptions section.
  2. (Optional) Add a credit card on the member’s behalf. If you don’t, the member will be prompted to add one a week before their subscription renews (assuming the email template is enabled).
    Add a credit card
  3. Click Add a new subscription.
    Add a new subscription
  4. Select the plan you want to add from the dropdown list.
  5. If there’s a credit card on file, uncheck the box labeled Charge credit card for this plan… if you don’t want to charge for the subscription (or if it will be paid externally).
    Start the subscription
  6. Click Start the subscription.

Delete a member

  1. Go to the member’s profile and click Edit member.
    Edit member
  2. Scroll down to the bottom of the page and click Delete (member’s name).
    Delete member
Deleting a member is permanent and cannot be reversed. Please proceed with caution.
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