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If you’re running into issues or you suspect that Memberful might be missing a feature you need, contact our support team, and we’ll be happy to help! However, if you feel that Memberful might not be the right fit, you’re welcome to close your Memberful account at any time. In this article, we’ll walk through your options before canceling, how to export your data, and how to close your account if you still wish to proceed.

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Before you cancel

Before you cancel your Memberful account, consider a few options that may address any concerns you have:
  • Can’t find the feature you’re looking for? contact our support team, and we can help you find something you’re missing or share another solution.
  • Have any unresolved technical or member questions?
  • Check our Partner page for freelance Memberful experts to help solve advanced issues.

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Export your data

When an account is closed, we delete all the data in compliance with our Data Protection policy. If you want to keep a copy of your data, you should export it before closing your account.

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Still want to close?

If you’re the account owner, you can close your account by navigating to the Settings tab, and clicking Close Account at the bottom of the page.
Close account
Please review our Memberful Data Protection Policy for further details.