Discord member experience
Is your audience new to Discord? In this guide, we walk you through the member experience—step by step. Feel free to personalize it and share it with your members.
Discord is a free chatroom platform where you can connect with other like-minded folks, in real-time, through text, audio, or video. If you purchased a membership that includes access to a private Discord server, you’ll first need to create a free Discord account before you can join the server or private server channels.
In this help doc:
- How do I access the server if I already have a Discord account?
- How do I access the server if don't have a Discord account yet?
- How do I participate in a Discord server?
- How do I log in to the Discord server?
I already have a Discord account
After you purchase a membership, we will show you a page with an invite to join the Discord server.
When you click the button, you'll be prompted to authorize the Memberful Discord bot so we can manage your server access.
Alternatively, your purchase receipt email contains a button labeled Join our Discord, which will also allow you to join the server.
Click the button in the email and sign in through the membership platform.
I don't have a Discord account
If you purchased a membership that includes access to a private Discord server, you’ll need to create a free Discord account before you can join.
Check your inbox for a Discord email. Click Verify Email, and then Continue to Discord.
Click the Discord link in your member account page to authorize the Memberful bot. We also include the link in your Payment receipt email.
This will take you to a page where you can authorize the Memberful Discord bot.
Then you will be able to access the private server.
How to participate in a Discord server
- Read the rules and welcome page.
- Look at the various chats to jump into and read / respond.
- Turn on notifications so you know if someone has mentioned you.
- If you’ve used Slack, Discord operates in a very similar way!
- Any other questions? Check out Discord’s guide.
For servers that are only open to members with an active subscription, you will be removed from the server completely if your subscription expires. For servers that are open to all members, you may have limited access to certain non-member channels if your subscription expires.
Log in to the Discord server
Moving forward, you will use your Discord credentials to log in to Discord to access the server.
Related help docs:
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