Support hours
Our support team is available Monday–Friday, 9am–6pm ET. Outside those hours, our AI assistant, Fin, can help with common questions. You can also leave a message for our team, and we’ll follow up during support hours.Meet the support team
We’re a small, experienced team that works directly with Memberful customers every day. No handoffs. No faceless automation. Just people who understand memberships and take pride in helping you build one that lasts.
Eyal
Passionate about helping. Loves traveling and finding great street food.
Lauren
Has a checklist for every situation. Dog-mom to a fiesty cocker spaniel.
What you can do next
Search the docs
Find step-by-step guides and answers across Memberful
Watch a training video
Get an overview of Memberful and all it offers
Get in touch
Have a question or need assistance? Contact us