Customer Success Specialist

We’re looking for an organized and outgoing Customer Success Specialist who has excellent communication skills. You’ll have the chance to work with some of our mid-market customers — building, maintaining, and growing their memberships businesses. And, you’ll be one of the first in the expansion of the customer success team.

About you

You’re a self-starter who thrives in an autonomous environment. You deeply understand the world of memberships, the creator economy, and social media. You’re always thinking two steps ahead — how can I wow someone, unexpectedly? You’re excited and hungry to learn all aspects of a small, but mighty, membership-focused company. You’re passionate about helping creators get paid.

What you’ll work on

Skills

Benefits

How to apply

If you think you'd be a good fit, email sp[at]memberful.com with [Customer Success Specialist] in the subject and tell us why. We strongly favor candidates who put extra effort into their cover letter and application. Let us know why you want this job, not just any job.