Order data helps you understand how members purchase, renew, and interact with your plans. Tracking orders over time gives you insight into how pricing, plan structure, and marketing efforts impact your overall revenue.
The Orders section of your dashboard shows activity from new purchases, renewals, reactivations, refunds, and gift orders. By reviewing this data, you can spot trends, measure campaign performance, and better understand the revenue flowing into your membership business.In this help article, we’ll walk through each Orders chart, what it tracks, and how to use the data to learn more about your members’ behavior.
Switch between Count and Revenue to change how your chart data is displayed.
Hover over any point in a chart to see the exact total for that date.
Use the date picker to select a preset or custom date range. When viewing larger ranges, you may see an additional dropdown that allows you to segment the chart by Day, Week, or Month. The date range may also round to the beginning or end of a week or month, depending on your selection.
Revenue displayed in Orders charts reflects gross revenue, before discounts or transaction fees.To filter data by plan, open any individual chart and click Add plan to filter. You can add up to eight plans to compare on the chart.
Charts on the Orders overview page always show data for all plans.