Edit Subscriptions

Edit Subscriptions is a powerful feature that makes it easy to update multiple subscriptions from your admin dashboard. Whether you're managing 20 or 2,000+ members, you can quickly filter by plan, creation date, expiration date, or auto-renew status. Just choose your actions, review the changes, and apply your updates.

In this help doc:

• Filter your subscriptions.
• Review subscriptions matching members.
• Select actions to perform.
• Reverse an action.

Filter your subscriptions

Navigate to Members → Subscriptions → Edit subscriptions. Then select a plan, multiple plans, or all plans.

Next, you can narrow your selected subscriptions using the Date of creation date picker.

You can also filter subscriptions using the Date of expiration date picker.

Lastly, choose the appropriate Auto-renew status (Any, Enabled, or Disabled) as your final subscription filter.

Review subscriptions matching members

You can now review the filtered list of member subscriptions. Use the Next and Previous buttons to browse through the results in batches of 10 members.

Filters can be adjusted at any time before selecting and applying actions.

Select actions to perform

Once you've reviewed your member list, select one or more bulk actions to apply:

• Disable auto-renew: Cancels the member's subscription at the next renewal date. Canceling a subscription allows the member to retain access until it expires, with the option to renew later from their account. This action also cancels any pending plan changes.
• Set expiration dates: Changes the member’s renewal date for the subscription. Any selected dates must be set in the future.
• Extend expiration by: Adds additional days to the current renewal date.
  

You can only select multiple actions if there isn't any conflict between the bulk actions selected. If there is a conflict, only the supported actions will be available.

You can reset an action by toggling the on or off slide, or by clicking an available "X" clear icon.

Members will not be notified when bulk edits are performed. However, if you use automations outside of Memberful, be sure to review those settings.

After you confirm your actions, click Update subscription.

Reverse an action

Please note that bulk actions are irreversible. Any corrections require a new bulk action or manually editing each member.

Related help docs:

• Move group members to a different plan.
• Configure your settings so members can move between plans.
• Refund a member's subscription.