Integrate with Discord

Memberful integrates directly with Discord making it easy to create a members-only community for any topic or industry. We invite paid members to your Discord server and remove their access once their subscription expires. In this article, we'll walk you through the steps to integrate your Discord server with Memberful.

In this help doc:

Connect to your Discord server

Navigate to Content → Community from your Memberful dashboard, and activate the Discord integration.

Discord auth

Select your server from the dropdown and click Continue. If you don't see your server you may be signed into Discord as a user that does not have admin access. If that's the case, sign out of Discord and sign in as the admin, and then follow the Activate link again.

Discord auth

After selecting your server, you have to grant permissions for the bot. We ask for the following:

Refusing to grant any of these permissions will cause your integration to malfunction.

Discord permissions

Once verified, click the Authorize button to connect. After a successful connection, you will be redirected to a configuration page within the Memberful dashboard.

Configure Memberful’s Discord settings

If you're not already there, navigate to Content → Community → Discord, and click the Edit settings button.

Discord configuration

Configure the integration to determine who should be able to access your Discord server. (See options below.) Once you're done, click Update settings.

Associate roles with Memberful plans

When a member subscribes to a plan, we can assign them a Discord role that you associate with it.

Discord roles assigned

You can leverage Discord roles to set up role-exclusive channels in your Discord server.

Any roles mapped to a plan will be removed from existing Discord users who previously had that role (unless they're subscribed to that plan).

All members

This setting will allow all members to join your server (active, inactive, or free). We can assign paying members exclusive roles (see above) and remove those roles if their subscriptions laspes. They will not be removed from the server even if their subscription lapses.

Members with an active subscription

This setting will only allow active members in your server. They will be removed from the server if their subscription lapses.

Once you're done, click Update settings.

Once you enable our Discord integration, you may notice that the Memberful bot appears offline. This is normal and expected.

Invite members to join your server

By default, we will show your new members a page after purchase with an invite to join your server. When they click the button, they'll be prompted to authorize the Memberful Discord bot. Learn more about the member experience.

Authorize the Memberful Discord bot after checkout

You can enable or disable this post-purchase invitation page in your plan settings.

Set plan redirect settings to show benefits and content after checkout

Additionally, our purchase receipts also include a button for your members to authorize the Memberful Discord bot and join your Discord server.

Discord button in purchase receipt

You also may choose to send a separate email inviting members to join the Discord server. To enable this, visit your email template settings and enable sending the Discord invite email. This is optional, but it can give you additional certainty that your members will know how to join your server.

Discord invite

Authorizing the Memberful bot is a required step. Without this step, the member will not get the correct access and / or role on your server.

Related help docs:

Can't find what you're looking for? We'd love to help! 💪

Send us a message and you'll hear back within a few hours Monday - Friday. 😀