The right way to unsubscribe

Your email newsletter's unsubscribe link will not cancel a member's subscription. We strongly recommend that you add a Memberful Account link to your email newsletter template so your members can manage their profile, subscriptions, and credit card details.

https://YOURSITE.memberful.com/account

Replace YOURSITE with your actual site name, which can be found in your Memberful dashboard via Account → Account settings.

What do I do if a member accidentally unsubscribes from my list?

Campaign Monitor

If a paying member mistakenly clicks Campaign Monitor's unsubscribe link and you want them to receive emails again, reactivate the subscriber and remove them from the suppression list.

Convertkit

If a member mistakenly clicks the ConvertKit unsubscribe link and you want them to receive emails again, you'll need to contact the ConvertKit support team to resubscribe them.

Drip

If a paying member mistakenly clicks the Drip unsubscribe link and you want them to receive emails again, they'll need to re-subscribe via a Drip form.

Mailchimp

If a member mistakenly clicks the Mailchimp unsubscribe link and you want them to receive emails again, they'll need to re-subscribe via a Mailchimp form.

MailerLite

If a member mistakenly clicks the MailerLite unsubscribe link and you want them to receive emails again, you'll need to contact the MailerLite support team to resubscribe them.

Related help docs:

• Integrate with Campaign Monitor.
• Integrate with ConvertKit.
• Integrate with Drip.
• Integrate with Mailchimp.
• Integrate with MailerLite.