The right way to unsubscribe
Your email newsletter's unsubscribe link will not cancel a member's subscription. We strongly recommend that you add a Memberful Account link to your email newsletter template so your members can manage their profile, subscriptions, and credit card details.
https://YOURSITE.memberful.com/account
Replace YOURSITE with your actual site name, which can be found in your Memberful dashboard via Account → Account settings.
Get an unsubscribed member back on your list
If you have a paying member who previously unsubscribed from your list but now wants to receieve members-only emails, follow the instructions below from your email newsletter provider.
Campaign Monitor
If a paying member mistakenly clicks Campaign Monitor's unsubscribe link and you want them to receive emails again, reactivate the subscriber and remove them from the suppression list.
Convertkit
If a member mistakenly clicks the ConvertKit unsubscribe link and you want them to receive emails again, you'll need to contact the ConvertKit support team to resubscribe them.
Drip
If a paying member mistakenly clicks the Drip unsubscribe link and you want them to receive emails again, they'll need to re-subscribe via a Drip form.
Mailchimp
If a member mistakenly clicks the Mailchimp unsubscribe link and you want them to receive emails again, they'll need to re-subscribe via a Mailchimp form.
MailerLite
If a member mistakenly clicks the MailerLite unsubscribe link and you want them to receive emails again, you'll need to contact the MailerLite support team to resubscribe them.
Sailthru
If a member mistakenly clicks the Sailthru unsubscribe link and you want them to receive emails again, they'll need to re-subscribe via a Sailthru hosted page.
Related help docs:
- Integrate with Campaign Monitor.
- Integrate with ConvertKit.
- Integrate with Drip.
- Integrate with Mailchimp.
- Integrate with MailerLite.
- Integrate with Sailthru.