Integrate with ConvertKit

ConvertKit is an email marketing tool that integrates with Memberful.

In this help doc:

Integrate ConvertKit

Navigate to Settings → Integrate → Services from your Memberful dashboard, and activate the ConvertKit integration.

Before connect

You'll be asked to enter the API Secret. To get the API Secret, visit Account settings → API Secret in your ConvertKit account.

API Secret

When you first connect to ConvertKit, we'll import all members as ConvertKit subscribers. Then, we'll automatically and continuously update your subscriber list by adding new members and updating existing members.

How we keep your list up to date and synced

We automatically sync important member details as ConvertKit tags. You can use these tags to build powerful ConvertKit automations. When you click a subscriber in ConvertKit, you'll see the Memberful Tags associated with their profile.

ConvertKit member

A list of the Tags we continuously sync to ConvertKit:

We will not remove members from your subscriber list if their subscription expires. If the member's subscription expires, the related Memberful Tag will be removed from their profile.

Send a targeted Broadcast

To send a targeted Broadcast (i.e. a one-time email), filter your subscribers using the default ConvertKit filters, the default Memberful Tags above, or any other Memberful Tags that exist based on the plans you’ve created. Alternatively, you can create a segment made up of multiple Tags and send a Broadcast to that segment.

Create an automation

First, create a ConvertKit Sequence, which is a series of emails sent automatically based on a subscription date. Then, create an automation to send out the sequence to a members who are tagged with a specific Memberful Plan or Download.

Automation

The right way to "unsubscribe"

Your email newsletter's "unsubscribe" link will not cancel a member's subscription. Add a Memberful Account link to your email newsletter template so your members can manage their profile, subscriptions, and credit card details.

Replace YOURSITE with your actual site name, which can be found in your Memberful dashboard via Account → Account settings.

https://YOURSITE.memberful.com/account

If a paying member mistakenly clicks the ConvertKit unsubscribe link—and you want them to receive your emails again—delete them from ConvertKit. Memberful will re-add them when it syncs.

Related help docs:

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