Integrate with Campaign Monitor

Campaign Monitor is an email marketing tool that integrates with Memberful.

In this help doc:

Integrate Campaign Monitor

Navigate to Settings → Integrate → Services from your Memberful dashboard, and activate the Campaign Monitor integration.

Go to the 'Email services' section of the settings panel

You'll be sent to the Campaign Monitor website and asked to sign in and confirm permissions for Memberful to add to your mailing list.

Authorize Memberful to access your Campaign Monitor

How we keep your list up to date and synced

When you connect we'll automatically create a list called Subscribers from Memberful in your Campaign Monitor account.

We automatically sync the member's active subscriptions as a Custom Field in Campaign Monitor. You can use this to build powerful Campaign Monitor segments. The Custom Field name is Plans and the value is stored with the Campaign Monitor subscriber and continually synced and updated. When you click on a subscriber in Campaign Monitor, you'll see their subscriptions listed in their profile.

Send a campaign to everyone

To send out a newsletter to all active and inactive members choose the Subscribers from Memberful list when you reach the Define Recipients step in the campaign creation process. Memberful does not remove members from the mailing list if their subscription expires. See targeted campaigns below.

Send a targeted campaign

To send more targeted campaigns create a new segment using the Plans custom field we've added to your subscribers.

Create a Campaign Monitor Segment

Create automations for segments

You can send unlimited event triggered emails (e.g. autoresponders) to specific segments (see above) with Campaign Monitor's automated emails.

The right way to "unsubscribe"

Your email newsletter's "unsubscribe" link will not cancel a member's subscription. Add a Memberful Account link to your email newsletter template so your members can manage their profile, subscriptions, and credit card details.

Replace YOURSITE with your actual site name, which can be found in your Memberful dashboard via Account → Account settings.

https://YOURSITE.memberful.com/account

If a paying member mistakenly clicks Campaign Monitor's unsubscribe link—and you want them to receive your emails again—delete them from Campaign Monitor. Memberful will re-add them when it syncs.

Related help docs:

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