> ## Documentation Index
> Fetch the complete documentation index at: https://memberful.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# I'm not using Stripe yet

> Import members into Memberful from another system when you're not yet using Stripe. Get hands-on migration support to move members without disrupting access.

export const ContactSupport = ({label = "Contact us to get set up →", fallbackEmail = "info@memberful.com", className = ""}) => {
  const handleClick = e => {
    e.preventDefault();
    if (typeof window !== 'undefined' && window.Intercom) {
      try {
        window.Intercom('showNewMessage');
        return;
      } catch (error) {
        console.warn('Intercom failed to open:', error);
      }
    }
    window.location.href = `mailto:${fallbackEmail}`;
  };
  return <a href={`mailto:${fallbackEmail}`} onClick={handleClick} className={className}>
      {label}
    </a>;
};

In this help article, we'll show you how to import members into Memberful when you're not yet using Stripe.

If you're using **Authorize.net, PayPal, or Braintree instead of Stripe,** <ContactSupport label="please contact us for details" />. In most cases, we can guide you on how to move your existing credit cards to Stripe.

Once your credit cards are migrated to Stripe, you'll generate an export from your old membership system and format it so it can be [imported to Memberful via our CSV import file.](/overview/import-members/import-members-via-csv/)

**If you're migrating from Patreon** or some other platform where we're not able to migrate your credit cards, export their personal information and subscription details from your current system and [import that into Memberful via our CSV import file](/overview/import-members/import-members-via-csv/). You can either prompt your members to add a payment method or make use of our automated [*Card Missing email template*](/configuration/emails/email-templates/#review-available-templates).

**Link to add a credit card**

```text theme={null}
https://ACCOUNT-URL.memberful.com/account/credit_card/edit
```

<Frame>
  <img src="https://mintcdn.com/memberful/8cnaMPD_oPIjL0By/images/import-members/not-using-stripe/import-add-cc.png?fit=max&auto=format&n=8cnaMPD_oPIjL0By&q=85&s=592dcf5de0ddc9562544e886533fb017" alt="Members can add a credit card" width="1440" height="445" data-path="images/import-members/not-using-stripe/import-add-cc.png" />
</Frame>