> ## Documentation Index
> Fetch the complete documentation index at: https://memberful.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Add a member

> Add a new member manually or delete an existing one from the Memberful dashboard. Useful for granting comped access, fixing imports, or removing test accounts.

export const RelatedDocs = ({link1, link2, link3, link4, link5, link6, link7, link8, link9, link10, className = ""}) => {
  const links = [link1, link2, link3, link4, link5, link6, link7, link8, link9, link10].filter(Boolean);
  if (!links.length) return null;
  return <section className={`related-docs border dark:border-gray-700 rounded-2xl px-6 py-4 mt-6 ${className}`}>
      <p className="mb-2 font-medium">
        <strong>Related help docs:</strong>
      </p>
      <ul className="space-y-1 mb-1 mt-1">
        {links.map((link, index) => <li key={index}>
            <a href={link.url}>{link.label}</a>
          </li>)}
      </ul>
    </section>;
};

In this help article, you'll learn how to add new members, assign them a plan, or delete their account.

## Add a member through the dashboard

1. Go to the Members tab and click **New Member.**

   <Frame>
     <img src="https://mintcdn.com/memberful/0tqNfT7xAVD624Po/images/manage-your-members/add-or-delete-a-member/new-member.png?fit=max&auto=format&n=0tqNfT7xAVD624Po&q=85&s=b35596bc33f5dd411f32e482cb6ce126" alt="New member" width="1440" height="240" data-path="images/manage-your-members/add-or-delete-a-member/new-member.png" />
   </Frame>
2. Enter the member's name and email address, and then click **Create Member.**

<Frame>
  <img src="https://mintcdn.com/memberful/0tqNfT7xAVD624Po/images/manage-your-members/add-or-delete-a-member/create-member.png?fit=max&auto=format&n=0tqNfT7xAVD624Po&q=85&s=d8e8c6d23cb652d99d2af42d9b861ede" alt="Create member" width="1440" height="904" data-path="images/manage-your-members/add-or-delete-a-member/create-member.png" />
</Frame>

<Callout icon="triangle-alert" color="#FFE044">
  After adding a new member, they will require a subscription to access your paid content. If they do not have a subscription added, they will only have access to free member content.
</Callout>

## Add a subscription

1. From the member's profile, scroll down to the Subscriptions section.
2. (Optional) Add a credit card on the member's behalf. If you don't, the member will be prompted to add one a week before their subscription renews (assuming [the email template](/configuration/emails/email-templates/) is enabled).

   <Frame>
     <img src="https://mintcdn.com/memberful/0tqNfT7xAVD624Po/images/manage-your-members/add-or-delete-a-member/add-a-credit-card.png?fit=max&auto=format&n=0tqNfT7xAVD624Po&q=85&s=9f48a43553af61c6a87cc92dee084a45" alt="Add a credit card" width="1440" height="437" data-path="images/manage-your-members/add-or-delete-a-member/add-a-credit-card.png" />
   </Frame>
3. Click **Add a new subscription.**

   <Frame>
     <img src="https://mintcdn.com/memberful/0tqNfT7xAVD624Po/images/manage-your-members/add-or-delete-a-member/add-a-new-subscription.png?fit=max&auto=format&n=0tqNfT7xAVD624Po&q=85&s=59b48cd63372e677e98d9fa894003926" alt="Add a new subscription" width="1440" height="437" data-path="images/manage-your-members/add-or-delete-a-member/add-a-new-subscription.png" />
   </Frame>
4. Select the plan you want to add from the dropdown list.
5. If there's a credit card on file, uncheck the box labeled *Charge credit card for this plan...* if you don't want to charge for the subscription (or if it will be [paid externally](/plans/plan-options/accept-external-payments/)).

   <Frame>
     <img src="https://mintcdn.com/memberful/0tqNfT7xAVD624Po/images/manage-your-members/add-or-delete-a-member/start-the-subscription.png?fit=max&auto=format&n=0tqNfT7xAVD624Po&q=85&s=479c2b5727dd8c6ca8dbffac42e828fd" alt="Start the subscription" width="1440" height="418" data-path="images/manage-your-members/add-or-delete-a-member/start-the-subscription.png" />
   </Frame>
6. Click **Start the subscription.**

## Delete a member

1. Go to the member's profile and click **Edit member.**

   <Frame>
     <img src="https://mintcdn.com/memberful/0tqNfT7xAVD624Po/images/manage-your-members/add-or-delete-a-member/edit-member.png?fit=max&auto=format&n=0tqNfT7xAVD624Po&q=85&s=a22e6c58818b18c9ffb8fb18cf00dc02" alt="Edit member" width="1440" height="241" data-path="images/manage-your-members/add-or-delete-a-member/edit-member.png" />
   </Frame>
2. Scroll down to the bottom of the page and click **Delete (member's name).**

   <Frame>
     <img src="https://mintcdn.com/memberful/0tqNfT7xAVD624Po/images/manage-your-members/add-or-delete-a-member/delete-member.png?fit=max&auto=format&n=0tqNfT7xAVD624Po&q=85&s=f9994912d59312db8b66f73f8918062d" alt="Delete member" width="1440" height="394" data-path="images/manage-your-members/add-or-delete-a-member/delete-member.png" />
   </Frame>

<Callout icon="triangle-alert" color="#FFE044">
  Deleting a member is permanent and cannot be reversed. Please proceed with caution.
</Callout>

<RelatedDocs
  link1={{
url: "/member-interface/subscription/manage-their-subscriptions/",
label: "How members can manage their subscriptions.",
}}
  link2={{
url: "/overview/getting-started/admin-dashboard/",
label: "How admins can manage members from the Memberful dashboard.",
}}
  link3={{
url: "/member-management/payments-and-access/refund-or-suspend-an-order/",
label: "Process a refund or suspend an order.",
}}
/>
