> ## Documentation Index
> Fetch the complete documentation index at: https://memberful.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# How members access their benefits

> Help members access the benefits included with their Memberful subscription, from private podcasts and downloads to Discord chat and Discourse forums.

export const RelatedDocs = ({link1, link2, link3, link4, link5, link6, link7, link8, link9, link10, className = ""}) => {
  const links = [link1, link2, link3, link4, link5, link6, link7, link8, link9, link10].filter(Boolean);
  if (!links.length) return null;
  return <section className={`related-docs border dark:border-gray-700 rounded-2xl px-6 py-4 mt-6 ${className}`}>
      <p className="mb-2 font-medium">
        <strong>Related help docs:</strong>
      </p>
      <ul className="space-y-1 mb-1 mt-1">
        {links.map((link, index) => <li key={index}>
            <a href={link.url}>{link.label}</a>
          </li>)}
      </ul>
    </section>;
};

In this help article, you'll learn how members can access those benefits. Once you've set up your membership plans, your audience can subscribe and manage their benefits directly through their Memberful account, minimizing your need for hands-on support.

## Listen to private podcasts

Members can access their private RSS feeds from the Podcasts tab in their account:

```text theme={null}
https://ACCOUNT-URL.memberful.com/account/feeds
```

Replace `ACCOUNT-URL` with your account URL subdomain, which can be found in your Memberful dashboard via *Website → Settings.*

<Frame>
  <img src="https://mintcdn.com/memberful/O_iiTDgFhW69LJWK/images/member-interface/access-member-benefits/account-podcasts.png?fit=max&auto=format&n=O_iiTDgFhW69LJWK&q=85&s=20c0d8b08390b7a45bb5e70a65afec00" alt="Access podcasts" width="1440" height="785" data-path="images/member-interface/access-member-benefits/account-podcasts.png" />
</Frame>

Clicking **Subscribe** will guide them to supported [podcast players.](/member-interface/extras/faq-for-your-member-page/#which-podcast-players-work-with-my-private-feed)

<Frame>
  <img src="https://mintcdn.com/memberful/O_iiTDgFhW69LJWK/images/member-interface/access-member-benefits/account-podcasts-subscribe.png?fit=max&auto=format&n=O_iiTDgFhW69LJWK&q=85&s=0c78105f242a02a9ebf9cd8a6a983dd7" alt="Access podcasts" width="1440" height="1429" data-path="images/member-interface/access-member-benefits/account-podcasts-subscribe.png" />
</Frame>

[Learn more about private podcasts.](/podcasting/setup/create-a-paid-podcast/#subscribe-to-a-podcast)

<Callout icon="triangle-alert" color="#FFE044">
  **Pocket Casts notice:** If a member's subscription lapses and their feed goes inactive for 3+ months, Pocket Casts may stop refreshing it. Re-subscribed members should contact the Pocket Casts helpdesk to reactivate their feed.
</Callout>

If you've enabled Memberful's member website, Memberful can automatically create a post for each episode and a page for the podcast itself. All of those will have a podcast player, so members can listen to episodes directly on your site.

<Frame>
  <img src="https://mintcdn.com/memberful/O_iiTDgFhW69LJWK/images/member-interface/access-member-benefits/podcast-player-in-post.png?fit=max&auto=format&n=O_iiTDgFhW69LJWK&q=85&s=293bd5ab501ebe9f2e5d12b2c460e24b" alt="Podcast player in post" width="1440" height="432" data-path="images/member-interface/access-member-benefits/podcast-player-in-post.png" />
</Frame>

[Learn more about creating posts for your podcast episodes.](/podcasting/setup/create-a-paid-podcast/#create-draft-posts-for-new-episodes)

## Download members-only files

Members can access downloadable content—like MP3s, PDFs, and other files—directly from the Downloads tab in their account:

```text theme={null}
https://ACCOUNT-URL.memberful.com/account/downloads
```

Replace `ACCOUNT-URL` with your account URL subdomain, which can be found in your Memberful dashboard via *Website → Settings.*

<Frame>
  <img src="https://mintcdn.com/memberful/O_iiTDgFhW69LJWK/images/member-interface/access-member-benefits/account-downloads.png?fit=max&auto=format&n=O_iiTDgFhW69LJWK&q=85&s=64982d7fdbd1a3562660ccac0a1bd5f2" alt="Access downloads" width="1440" height="785" data-path="images/member-interface/access-member-benefits/account-downloads.png" />
</Frame>

Members can also sort their files by Name or Date to quickly find what they need.

If a member buys a standalone download, they may be redirected to a [page chosen by the site owner after checkout.](https://memberful.com/docs/plans/plan-options/include-or-sell-downloads#sell-a-download) They can still access the file later from the Downloads tab in their account.

Here's how download links work:

* Clicking a file generates a temporary download link that expires after 10 minutes.
* This helps prevent unauthorized link sharing.
* If the link expires, members can click the download again (from your site or their account).

[Learn more about including downloads with membership plans.](/plans/plan-options/include-or-sell-downloads)

## Read posts on your member website

Members can access your Memberful-hosted website—including custom pages and members-only posts—via the Website menu item in their account.

The label for this menu item matches the navigation label you set for your homepage, which can be configured under *Website → Pages.*

<Frame>
  <img src="https://mintcdn.com/memberful/O_iiTDgFhW69LJWK/images/member-interface/access-member-benefits/website-link-in-member-account.png?fit=max&auto=format&n=O_iiTDgFhW69LJWK&q=85&s=600da4d7658ffe0a9df646416b723117" alt="Access website pages and posts" width="1440" height="770" data-path="images/member-interface/access-member-benefits/website-link-in-member-account.png" />
</Frame>

Members can also go directly to:

```text theme={null}
https://ACCOUNT-URL.memberful.com/posts
```

Replace `ACCOUNT-URL` with your account URL subdomain, which can be found in your Memberful dashboard via *Website → Settings.*

Visitors without access to your posts will see a **Subscribe** link in the navigation, along with options to sign in or manage their account.

<Frame>
  <img src="https://mintcdn.com/memberful/O_iiTDgFhW69LJWK/images/member-interface/access-member-benefits/post-subscribe-link.png?fit=max&auto=format&n=O_iiTDgFhW69LJWK&q=85&s=c286b326b42379ba6385a580e85a819e" alt="Subscribe link" width="1440" height="525" data-path="images/member-interface/access-member-benefits/post-subscribe-link.png" />
</Frame>

### Subscribe / Unsubscribe from post emails

Members can unsubscribe from emailed posts in two ways:

* By clicking the unsubscribe link at the bottom of any emailed post
* From the Memberful-hosted site (if you've published the post there)

<Frame>
  <img src="https://mintcdn.com/memberful/O_iiTDgFhW69LJWK/images/member-interface/access-member-benefits/unsubscribe-posts.png?fit=max&auto=format&n=O_iiTDgFhW69LJWK&q=85&s=a878e4313c6792e4924b74987b223774" alt="Unsubscribe from posts" width="1440" height="321" data-path="images/member-interface/access-member-benefits/unsubscribe-posts.png" />
</Frame>

After unsubscribing, they'll be redirected to their account where they can choose to resubscribe immediately:

<Frame>
  <img src="https://mintcdn.com/memberful/O_iiTDgFhW69LJWK/images/member-interface/access-member-benefits/account-resubscribe-posts.png?fit=max&auto=format&n=O_iiTDgFhW69LJWK&q=85&s=7bf6b9788371c5e6b1c7efb8d4db6ee5" alt="Resubscribe to posts after redirect" width="1440" height="770" data-path="images/member-interface/access-member-benefits/account-resubscribe-posts.png" />
</Frame>

Members can also resubscribe later by visiting the posts index page and clicking the **Receive posts via email** link at the bottom.

<Frame>
  <img src="https://mintcdn.com/memberful/O_iiTDgFhW69LJWK/images/member-interface/access-member-benefits/resubscribe-to-posts.png?fit=max&auto=format&n=O_iiTDgFhW69LJWK&q=85&s=9240312719afacf83d94199ff8126b70" alt="Resubscribe to posts" width="1440" height="405" data-path="images/member-interface/access-member-benefits/resubscribe-to-posts.png" />
</Frame>

## Join your Discord server

Members can join your Discord server directly from their account by clicking the Discord menu item.

<Frame>
  <img src="https://mintcdn.com/memberful/O_iiTDgFhW69LJWK/images/member-interface/access-member-benefits/discord-link-in-member-profile.png?fit=max&auto=format&n=O_iiTDgFhW69LJWK&q=85&s=ba2836925e7096b0b3eaac206af6a07c" alt="Access Discord" width="1440" height="770" data-path="images/member-interface/access-member-benefits/discord-link-in-member-profile.png" />
</Frame>

This menu item will appear automatically for members with access once you've integrated Discord with your Memberful account.

[Learn more about our Discord integration.](/community/discord/discord-integrate/)

## Log in to your Discourse community

Your members can log in to your Discourse community using the same email address they used when signing up for their Memberful membership. This process uses single sign-on (SSO) to provide a seamless experience across platforms.

To access the community on mobile, they can use the Discourse app. The first time they log in, they'll need to authenticate using Memberful's [passwordless login](/member-interface/account/access-their-account/) method.

<Frame>
  <img src="https://mintcdn.com/memberful/O_iiTDgFhW69LJWK/images/member-interface/access-member-benefits/send-sign-in-link.png?fit=max&auto=format&n=O_iiTDgFhW69LJWK&q=85&s=bc3ee62617347c1c3ca1fa9671fb677f" alt="Send sign-in link" width="1440" height="610" data-path="images/member-interface/access-member-benefits/send-sign-in-link.png" />
</Frame>

**Note for members using Gmail on iOS:**

Opening a login link directly from the Gmail app may cause issues. To work around this:

1. Enter member email address into the Memberful sign-in form to receive a login email.
2. Copy and paste the one-time code from the email into the form.
3. Authorize the app's access and complete the login.

[Learn more about our Discourse integration.](/community/other-integrations/discourse/)

<RelatedDocs
  link1={{
url: "/member-interface/subscription/manage-their-subscriptions/",
label: "How members manage their subscriptions.",
}}
  link2={{
url: "/member-interface/extras/faq-for-your-member-page/",
label: "Solve frequently asked member questions.",
}}
/>