> ## Documentation Index > Fetch the complete documentation index at: https://memberful.com/docs/llms.txt > Use this file to discover all available pages before exploring further. # How members access their account > Walk through how members sign in to their Memberful account using a sign-in email link or a password, including the flow when passwords are disabled. export const RelatedDocs = ({link1, link2, link3, link4, link5, link6, link7, link8, link9, link10, className = ""}) => { const links = [link1, link2, link3, link4, link5, link6, link7, link8, link9, link10].filter(Boolean); if (!links.length) return null; return

Related help docs:

{link.label}

; }; Once you [create your membership plans](/plans/individual-plans/create-a-plan/), your audience can buy subscriptions to those plans and manage their own membership accounts. In this help article, we'll walk through the member sign-in flow, including how members can access their account using a sign-in email or password, and how to create a password if they don't already have one. ## How members access their account Members can access their membership account from: ```text theme={null} https://ACCOUNT-URL.memberful.com/account ``` Replace `ACCOUNT-URL` with your actual Account URL subdomain, which can be found in your Memberful dashboard via *Website → Settings.* You can add this link to a button on your website, in the footer of your newsletter, or anywhere else. ## Sign in with a sign-in email ### For accounts with passwords disabled If you've [disabled the ability for members to create passwords](/configuration/other-settings/disable-creation-of-passwords/), we will present the form with the **Send sign in link** button immediately.

You can also email a sign-in link from the member's profile (**Actions**) in Memberful. Send sign in link

### For accounts with passwords enabled When a member lands on the sign-in form, they'll enter their email address and click **Continue.** If the member does not have a password, clicking continue sends the sign-in email to the member immediately. Sign in email flow

Memberful will [send them an email](/configuration/emails/email-templates/#review-available-templates) with a link they can click to sign in. Sign in email

We'll also include a one-time code that they can type into the sign-in form in case they receive the email on a different device. Sign in form with one-time code entry

The link and code can only be used once and they expire after 24 hours. When the sign-in link is opened in a different browser, members will be asked if they'd like to copy the one-time code into the original browser or continue in the current browser. This provides an intuitive sign-in experience even if the email app opened the link in a different browser. Different browser prompt

Safari on iOS and Mac OSX will offer to auto-fill the code if it was received via the Apple Mail app. One-time login codes do not work in private or incognito browser windows. If a member has trouble signing in with a code, ask them to open the sign-in form in a regular browser window and request a new sign-in email. ## Sign in with a password Passwords are not required by default, but some members may choose to set one after they sign up. You can also make password creation a part of your signup flow. Learn about the different ways that members can [create a password](#create-a-password). When a member lands on the sign-in form, they'll enter their email address and click **Continue.** If the member has a password, we show the password field. Sign in flow with a password

## Create a password There are several ways a member can create a password. ### Create a password during sign-up Passwords are not required, but you can make password creation a part of your checkout flow by adding an [**account password**](/configuration/feedback-and-policies/create-custom-fields/#create-a-custom-field) custom field. Create password during sign-up

### After requesting sign-in link After a member has requested a sign-in link, they can click **Create a password instead** to create one.

Clicking this link will trigger the [**Create password**](/configuration/emails/email-templates/#review-available-templates) email template to be sent to the member. ### From the sign-in email The sign-in email includes a footer with a link to create a password: *Prefer to sign in with a password? Add one to your account.* Create password from sign-in email

Clicking this link will trigger the [**Create password**](/configuration/emails/email-templates/#review-available-templates) email template to be sent to the member. ### Password reset Once a password has been created, the member can click the **Reset it** link from the sign-in form. Memberful will send them password reset instructions by email.

You can also send a password reset email from the member's profile (**Actions**) in Memberful, or share a direct reset link. Send password reset email

```text theme={null} https://ACCOUNT-URL.memberful.com/auth/password/new ``` Replace `ACCOUNT-URL` with your actual Account URL subdomain, which can be found in your Memberful dashboard via *Website → Settings.* To ensure the reset process is secure: * Password reset links automatically expire after 48 hours. * Password reset links can only be used once. If they click the link, and reset their password, the link becomes invalid. If the link becomes invalid, we recommend that the member delete the old reset email and start with a fresh password reset.