> ## Documentation Index
> Fetch the complete documentation index at: https://memberful.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Offer and manage gifts

> Offer gift subscriptions in Memberful so people can buy a membership for someone else. Recipients get an email invitation to sign up and activate the gift.

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In this help article, learn how to generate a gift link, add it to your site, and manage gift purchases.

## Add a gift purchase link to your site

When you [create a plan](/plans/individual-plans/create-a-plan) that renews indefinitely or is a one-time purchase, we will generate a plan purchase link and a gift purchase link. [Add the gift purchase link to your website.](/discounts-and-gifting/gifts/add-gift-link/)

<Callout icon="triangle-alert" color="#FFE044">
  Group subscriptions, plans with a fixed number of payments, and plans that renew on a specific day of the month are not giftable.
</Callout>

<Frame>
  <img src="https://mintcdn.com/memberful/kPJAB9aIOraP9OEM/images/discounts-and-gifting/offer-and-manage-gifts/plan-gift-url.png?fit=max&auto=format&n=kPJAB9aIOraP9OEM&q=85&s=7f6b060555d7661f4a048ac542ca85b8" alt="Memberful gift purchase link" width="1440" height="1278" data-path="images/discounts-and-gifting/offer-and-manage-gifts/plan-gift-url.png" />
</Frame>

## Purchase a gift as a member or visitor

When a member or visitor clicks the gift purchase link on your site, they will be prompted to enter the gift recipient's name and email address, the delivery date, a personalized message, and payment information.

<Frame>
  <img src="https://mintcdn.com/memberful/DpWqQpvHY5Pwxj4F/images/discounts-and-gifting/offer-and-manage-gifts/complete-gift-order.png?fit=max&auto=format&n=DpWqQpvHY5Pwxj4F&q=85&s=71b4ab029860bbf05b4d6ef9f9541f1d" alt="Buy a gift" width="1440" height="1000" data-path="images/discounts-and-gifting/offer-and-manage-gifts/complete-gift-order.png" />
</Frame>

The gift recipient will receive an email with a link to activate their gift. **If a physical address or phone number is required,** make it clear on your website that the recipient will have the opportunity to enter it when they activate the gift.

Upon activation, the member details are recorded in your dashboard and the gifted subscription begins.

<Callout icon="info" color="#22E273">
  The buyer is purchasing a one-time gift for the selected term. The gift recipient will be responsible for adding a payment method before the next renewal period (and will be reminded 1 week prior if they have not).
</Callout>

## View a list of purchased or activated gifts

To see a list of all purchased gifts or activated gifts, go to *Members → Activity,* and filter by *New Gift* or *Gift Activated.*

<Frame>
  <img src="https://mintcdn.com/memberful/DpWqQpvHY5Pwxj4F/images/discounts-and-gifting/offer-and-manage-gifts/gift-filters.png?fit=max&auto=format&n=DpWqQpvHY5Pwxj4F&q=85&s=9d477e00641806f3af3d2511fadc9cb2" alt="Filter gifts" width="1440" height="851" data-path="images/discounts-and-gifting/offer-and-manage-gifts/gift-filters.png" />
</Frame>

## Manage gifts as an admin

To manage a gift, go to the **Members** tab and enter the gift order number in the search bar.

You will see the gift delivery status and delivery date. You can change the gift delivery date (if it hasn't been delivered) as well as the email address and name. You can also manually send the gift email if it hasn't been delivered.

<Frame>
  <img src="https://mintcdn.com/memberful/kPJAB9aIOraP9OEM/images/discounts-and-gifting/offer-and-manage-gifts/manage-scheduled-gift.png?fit=max&auto=format&n=kPJAB9aIOraP9OEM&q=85&s=edc03d0320c83d0c2e1db5391520be8b" alt="Manage gifts" width="1440" height="376" data-path="images/discounts-and-gifting/offer-and-manage-gifts/manage-scheduled-gift.png" />
</Frame>

### Resend a gift activation email

If the gift recipient can't find the gift activation email and you need to resend it to them, click **Resend gift delivery email.**

<Frame>
  <img src="https://mintcdn.com/memberful/kPJAB9aIOraP9OEM/images/discounts-and-gifting/offer-and-manage-gifts/resend-gift.png?fit=max&auto=format&n=kPJAB9aIOraP9OEM&q=85&s=7b661a023f8ddf5599756407ada08a79" alt="Re-send gift delivery email" width="1440" height="497" data-path="images/discounts-and-gifting/offer-and-manage-gifts/resend-gift.png" />
</Frame>

### Fix errors in a gift recipient's email address

If the delivery date has passed and the gift recipient didn't receive the gift activation email because the email address was incorrect, click **Change name or email,** make the necessary changes, and click **Change.** Then, click **Resend gift delivery email.**

### Refund a gift order

You can identify the gift giver by going to *Members → Activity* and choosing the [New Gift filter](/metrics-and-analytics/compare-and-export/export-data/#export-data-by-activity). Click on the **New Gift icon**, then **Refund order**, and process the refund.

<Frame>
  <img src="https://mintcdn.com/memberful/kPJAB9aIOraP9OEM/images/discounts-and-gifting/offer-and-manage-gifts/refund-gift-order.png?fit=max&auto=format&n=kPJAB9aIOraP9OEM&q=85&s=2e725d38afe38008a39c91b7dabe886a" alt="Refund gift order" width="1440" height="376" data-path="images/discounts-and-gifting/offer-and-manage-gifts/refund-gift-order.png" />
</Frame>

### How we handle gifts for members with an existing active or inactive subscription

If a gift is activated by a member who already has an active or inactive subscription to the gifted plan, we will reactivate their old subscription (if necessary) and extend the renewal date.

If a gift is activated by a member who doesn't already have an active or inactive subscription to the gifted plan, we will add a new subscription.

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