> ## Documentation Index
> Fetch the complete documentation index at: https://memberful.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your account in live mode

> Manage your Memberful account in live mode. Update billing details, check your Stripe connection status, and review settings that affect real member payments.

export const RelatedDocs = ({link1, link2, link3, link4, link5, link6, link7, link8, link9, link10, className = ""}) => {
  const links = [link1, link2, link3, link4, link5, link6, link7, link8, link9, link10].filter(Boolean);
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  return <section className={`related-docs border dark:border-gray-700 rounded-2xl px-6 py-4 mt-6 ${className}`}>
      <p className="mb-2 font-medium">
        <strong>Related help docs:</strong>
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        {links.map((link, index) => <li key={index}>
            <a href={link.url}>{link.label}</a>
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In this help article, we'll walk through how to update your billing details, manage your Stripe connection, and perform other back-office tasks from your Memberful dashboard.

## Reactivate your account

If your \$49 monthly plan payment fails, we'll retry several times during a short grace period. If payment still can't be processed:

* Transaction fees increase from 4.9% to 12.5%
* Emailing posts via Memberful will be disabled

To restore your account:

1. Go to *Settings → Billing.*
2. Update your payment method.
3. Click **Reactivate my account.**

<Frame>
  <img src="https://mintcdn.com/memberful/xXjwqCUtMkelgT1Y/images/manage-your-account/manage-your-account-in-live-mode/reactivate-your-account.png?fit=max&auto=format&n=xXjwqCUtMkelgT1Y&q=85&s=85ba6b20285bdd046e3db51ea2f87f5a" alt="Reactivate your account" width="1440" height="774" data-path="images/manage-your-account/manage-your-account-in-live-mode/reactivate-your-account.png" />
</Frame>

## Update your credit card

To change your payment method:

1. Go to *Settings → Billing.*
2. Click **Change.**
3. Enter your new card details and click **Save.**

<Frame>
  <img src="https://mintcdn.com/memberful/xXjwqCUtMkelgT1Y/images/manage-your-account/manage-your-account-in-live-mode/change-credit-card.png?fit=max&auto=format&n=xXjwqCUtMkelgT1Y&q=85&s=71c6a5e7c99b58ae007d950bf14fa818" alt="Change credit card" width="1440" height="477" data-path="images/manage-your-account/manage-your-account-in-live-mode/change-credit-card.png" />
</Frame>

## Update your billing address

To add or update your billing address:

1. Go to *Settings → Billing.*
2. Click **Add address** or **Edit address.**

<Frame>
  <img src="https://mintcdn.com/memberful/xXjwqCUtMkelgT1Y/images/manage-your-account/manage-your-account-in-live-mode/billing-address.png?fit=max&auto=format&n=xXjwqCUtMkelgT1Y&q=85&s=60a45c80833600825812dea58e8cdb44" alt="Billing address" width="1440" height="225" data-path="images/manage-your-account/manage-your-account-in-live-mode/billing-address.png" />
</Frame>

## View your Memberful receipts

You can access a history of all past receipts:

1. Go to *Settings → Billing*
2. Scroll to the *Receipts* section.

<Frame>
  <img src="https://mintcdn.com/memberful/xXjwqCUtMkelgT1Y/images/manage-your-account/manage-your-account-in-live-mode/memberful-receipts.png?fit=max&auto=format&n=xXjwqCUtMkelgT1Y&q=85&s=a1da2f070ba6bce81d3f3b0258d92d7b" alt="Memberful receipts" width="1440" height="756" data-path="images/manage-your-account/manage-your-account-in-live-mode/memberful-receipts.png" />
</Frame>

## Check your connection to Stripe

To view your Stripe connection status, go to *Settings → Stripe.*

<Frame>
  <img src="https://mintcdn.com/memberful/xXjwqCUtMkelgT1Y/images/manage-your-account/manage-your-account-in-live-mode/connected-to-stripe.png?fit=max&auto=format&n=xXjwqCUtMkelgT1Y&q=85&s=66052e5078f47aa9708201d84af7e580" alt="Check Stripe connection" width="1440" height="631" data-path="images/manage-your-account/manage-your-account-in-live-mode/connected-to-stripe.png" />
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<RelatedDocs
  link1={{
url: "/overview/getting-started/payment-processing/",
label: "Learn more about how Memberful securely processes payments.",
}}
  link2={{
url: "/account-management/profile/update-your-personal-information/",
label: "Update your email and password.",
}}
  link3={{
url: "/manage-your-account/email-notification-settings/",
label: "Manage your admin email notification settings.",
}}
/>
