> ## Documentation Index
> Fetch the complete documentation index at: https://memberful.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Close your account

> Close your Memberful account at any time. Before you cancel, review a few alternatives that may address your concerns and make sure you're ready to leave.

export const ContactSupport = ({label = "Contact us to get set up →", fallbackEmail = "info@memberful.com", className = ""}) => {
  const handleClick = e => {
    e.preventDefault();
    if (typeof window !== 'undefined' && window.Intercom) {
      try {
        window.Intercom('showNewMessage');
        return;
      } catch (error) {
        console.warn('Intercom failed to open:', error);
      }
    }
    window.location.href = `mailto:${fallbackEmail}`;
  };
  return <a href={`mailto:${fallbackEmail}`} onClick={handleClick} className={className}>
      {label}
    </a>;
};

If you're running into issues or you suspect that Memberful might be missing a feature you need, <ContactSupport label="contact our support team" />, and we'll be happy to help.

However, if you feel that Memberful might not be the right fit, you're welcome to close your Memberful account at any time.

In this help article, we'll walk through your options before canceling, how to export your data, and how to close your account if you still wish to proceed.

## Before you cancel

Before you cancel your Memberful account, consider a few options that may address any concerns you have:

* Can't find the feature you're looking for? <ContactSupport label="contact our support team" />, and we can help you find something you're missing or share another solution.
* Have any unresolved technical or member questions?
* Check our [Partner page](https://memberful.com/partners) for freelance Memberful experts to help solve advanced issues.

## Export your data

When an account is closed, we delete all the data [in compliance with our Data Protection policy](https://memberful.com/data-protection).

If you want to keep a copy of your data, you should [export it](/metrics-and-analytics/compare-and-export/export-data/#export-member-data) before closing your account.

## Still want to close?

If you're the account owner, you can close your account by going to the **Settings** tab, and clicking **Close Account** at the bottom of the page.

Review our [Memberful Data Protection Policy](https://memberful.com/data-protection/) for further details.