We’re here to help

Brick wall

We are in the midst of a scary and uncertain time, with people all around the globe affected by the impact of the coronavirus pandemic. The human cost is very real and we send our thoughts to everyone who’s been impacted directly or indirectly. At the same time, businesses and employees are experiencing massive economic uncertainty, and it’s unclear how long this may go on.

Memberful is a fully remote team distributed across the globe, so rest assured that we are continuing forward with business as usual. We'll continue to provide you with the reliable membership software you expect.

For current Memberful customers

We know your world has changed dramatically over the past few days and weeks. We want to remind you that we’re always here to help answer any questions or support requests you may have. Whether that’s extending memberships in bulk, or introducing new types of plans—don’t hesitate to reach out to us.

If you're having a tough time financially right now please send us an email and we'll look at options to help you. Contact us if you need a hand working through account changes as well.

For those thinking about starting a membership program for the first time

If you've been affected and think the time might be right to start or expand a membership program, we’re here to guide you through the process. Click the chat bubble in the lower right for a direct line to our support team or check out our 6-part handbook for building a digital membership program.

These are uncertain times and reliable income is more important than ever. The underlying service supporting your subscription business is one thing you don't need to be anxious or worried about right now.

♥️
The Memberful team